Keep Learning

During Campus Service Interruptions

Getting Started

Take the time now to get ready for the transition to online learning. This page contains the basic steps and information you’ll need to get started in the online classroom.

Take this information with you by downloading the Getting Started Checklist.


Look for this information from your instructors

  • Has My Class Moved Online? Look for this announcement from your instructors. If your class has been moved online, please do not physically attend that class on campus.
  • Updated Syllabus: Read your syllabus again for updates to class objectives, policies, and assignments.
  • Online Expectations: Know and understand your instructors’ expectations for online work, including due dates, how to submit coursework, and the academic integrity policy.
  • Resources Needed: Identify what technology and internet access you’ll need to complete online course activities.
  • Communication: Know the best way to reach your instructors with questions. Ask for clarification on policies, expectations, and resources if needed. And be sure to check your email frequently.

Prepare to work remotely

  • Equipment Check: Test whether your computer or device will be adequate to complete required course activities. This may include uploading documents to Canvas, taking online quizzes, and/or having a webcam and USB headset or earbuds with a microphone to connect to video conferencing.
  • Internet Access: Plan for where, when, and how you’ll have internet access. You may need upload speeds of at least 5 Mbps and download speeds of at least 15 Mbps, especially if your course will include video conferencing.
  • Canvas Login: Make sure you can access Canvas in your browser or in the Canvas Student App (iOS | Android).
  • Review Canvas Notifications: Learn how to use the Notifications preferences and make sure you don’t miss important information from your instructors.
  • Request Accommodations: If you’re already receiving accommodations, inform your instructors of any additional accommodations you’ll need for online learning, including video captions, screen-reader access, etc. If you don’t currently have accommodations but will need some for online learning, contact OARS at oars@uncg.edu to ensure your instructor receives the appropriate information.
  • Out-of-Classroom Activities: For activities such as labs, clinical or field placements, student teaching, etc., please look for expectations from your instructors for how these activities will continue and ask for clarification if needed.
  • Time Management: Online learning requires self-motivation. Set aside time for studying and completing coursework. Prioritize your tasks and stick to a schedule. Check the Strategies page for more time management tips.